TIPPECANOE COUNTY, Ind. (WLFI) — Some people living in Tippecanoe County are confused and frustrated about their unemployment claims. And they're having a hard time getting answers. 

The pandemic is causing historic levels of job loss in Indiana that's resulted in an unprecedented number of unemployment claims.

Lafayette resident Marlon Adams is tired of waiting on hold with the Indiana Department of Workforce Development just to get the same answer every time he calls.

"Only thing they could tell me is we're looking into it," he says. "We have somebody, they're going to contact you. That's it, every time, that's what they tell you, and I haven't heard anything since and this is January of 2021."

Adams filed for unemployment in July last year because he recently received a kidney transplant. His doctor told him to stay home from his job at Kirby Risk because he's immunocompromised.

"Seven, eight weeks I was off work with no money coming in. Nothing," he says. "That put me way behind and I'm still trying to catch up, still trying to catch up, and it's hard."

Adams says he waited for months before he received a lump sum for pandemic assistance, but he's been calling ever since to ask why his regular unemployment claim was denied.

"Unemployment is not giving you your money that you deserve and they're not giving you any reason, no explanation, no anything, and it's confusing when you don't know anything," he says. 

A spokesperson for the Indiana Department of Workforce Development confirmed there's an issue with Adams case and it's been assigned to an adjudicator.

Clarks Hill resident Laurie Neidigh also feels like she's been getting the runaround.

She was furloughed from her job at Cato Fashions but forgot her password for her unemployment account.

"So they said that I had to send in this paper after two weeks of waiting to get them to call me back, so we filled out this paper, we sent it into them four different times," she says. 

The paper was a request to file a late unemployment claim and it's been in limbo for nearly a year.

"I would call them continuously, like every two to three days, and they keep saying they've got it, it's on their desk, it just takes a while," she says. 

News 18 reached out to the Indiana Department of Workforce Development about Neidigh's request to file a late claim but has not heard back.