TIPPECANOE, COUNTY, Ind. (WLFI)—Carlos Cortez has owned and operated C&C Towing Service for six years servicing people in Tippecanoe, White and Carroll Counties.
"Lots of calls coming in," said Cortez. "People calling left and right trying to get help."
Cortez said this winter has been one of his busiest seasons to date.
"We are a small business so we have a harder time getting to people sometimes we try and do our best," said Cortez.
Cortez said this winter stranded drivers were receiving wait times up to 18 hours from some companies. He was able to knock that wait time down to four hours for most drivers, but he said it wasn't easy.
"Chaos," said Cortez. "Chaos for all of us. That's one of the things that's been kind of hard you know. People being out there stranded and we can't get to them in a timely manner."
Carlos said the interesting thing about this winter season is that no one expected it. Business for him starts to pick up for him typically in November and December. On Monday alone Carlos worked 24 hours non-stop responding to more than 20 calls.
"People sliding off the roads here and there, flat tires, jump starts, vehicle unlock all kinds of things, mainly winch outs," said Cortez.
Cortez said during inclement weather there is something people can do to help.
"We are out there to help you guys," said Cortez. "I do advise people to watch for us if you see our lights, move over slow down."
Cortez says it's also important you check your tires before the winter season. He said bald tires are the leading cause for most people finding themselves in an unfortunate position when it snows.