Kroger announces additional measures to protect customers

The Kroger Family of Companies announced Monday the adoption of customer capacity limits to further encourage physical distancing in stores.

Posted: Apr 6, 2020 3:43 PM
Updated: Apr 7, 2020 6:13 AM

INDIANAPOLIS (WLFI) — Kroger is limiting the number of people in its stores to improve social distancing efforts. The company, which includes Payless locally, will cap the access for customers at any given time to half the fire safety limit. That's one person per 120 square feet.

Kroger says it already has technology that gives them a live read of capcity through sensors that count people at the doors. Above that number, customers would have to wait in line to enter.

The company is also waiving delivery fees for prescriptions and providing facemasks and gloves for employees.

“Kroger’s introduction of customer capacity limits is one more way we are doing our part to flatten the curve while operating as an essential business, providing our customers with access to fresh, affordable food and products,” said Mary Ellen Adcock, Kroger’s senior vice president of operations. “During this national pandemic, we are committed to adopting preventive measures to help protect the safety and health of our associates, customers and communities.”

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