SEVERE WX : Flood Warning View Alerts

Duke Energy Indiana offers cold weather energy-saving and money-saving tips

Duke Energy

With Indiana weather forecasters predicting near-zero temperatures and below-zero wind chills, Duke Energy has tips to keep energy costs under control while keeping you and your family warm.

Posted: Jan 28, 2019 2:53 PM

PLAINFIELD, Ind., Jan. 28, 2019 /PRNewswire/ -- With Indiana weather forecasters predicting near-zero temperatures and below-zero wind chills, Duke Energy has tips to keep energy costs under control while keeping you and your family warm.

To avoid a high-bill surprise, you can monitor and manage your energy use, even when temperatures drop for extended periods. Here are some things you can do to keep tabs on your energy use:

3 tips for understanding your bill

  1. Check the number of days in your billing cycle. Most bills are for 30 days, but there are times when the billing cycle is shorter or longer. If there are more days in the bill, it could be higher.
  2. Look at "average kilowatt-hour" (kWh) use per day. At first glance your bill may look higher, but if your average use is similar to the same time last year or in a month with similar extreme temps, it's a normal bill.
  3. If you have a smart meter, check online to see if a daily usage analysis tool is available. Smart meters collect usage information by the hour, so checking spikes throughout the month – by day and even hour – can show what appliances and behaviors are increasing your bill.

7 ways to avoid billing surprises

  1. The best way to avoid billing surprises is to track your use. Duke Energy customers who have a smart meter can sign up for a Usage Alert. Similar to data alerts you get from your cellphone company, you can set a budget amount for your monthly energy bill and receive notices when you are approaching your limit.
  2. Have your heating system checked regularly to maintain performance. Duke Energy offers qualified customers rebates to help offset the cost of replacing older HVAC units with more energy-efficient ones.
  3. Leave drapes or blinds open during sunny winter days to allow the sun to warm the house. Close them at night to help insulate your home.
  4. Replace standard bulbs with light-emitting diodes (LED). LEDs are more efficient than regular bulbs, while giving off the same amount of light.
  5. Reduce your thermostat to the lowest comfortable setting when at home and down a degree or two when leaving home. If you have a heat pump, set the thermostat and leave it. Lowering it may cause the auxiliary heat to turn on, which is inefficient and expensive.
  6. Operate ceiling fans in a clockwise direction, which pushes warm air back down into the room.
  7. Change air filters regularly. A dirty air filter makes a heating system work harder, which uses more energy.

Billing / Payment Assistance Programs

For customers who are unable to commit to specific dates for payments, Duke Energy partners with local assistance agencies across our service areas, who distribute funds to individuals in need. Each state has specific programs and eligibility requirements. See the links below for what's available in Indiana:

  1. Helping Hand: https://www.duke-energy.com/community/customer-assistance-programs/helping-hand
  2. Energy Assistance Program: https://www.duke-energy.com/home/billing/special-assistance/energy-assistance-program

Budget Billing / Equal Payment Plans

Customers who have more than 12-months of usage history at their current residence may qualify for one of our billing and payment plans that gives customers the option of levelized monthly payments.

These billing plans are ideal for customers who are unable to pay a large bill now, but can afford to pay the average amount. Please visit the link below to enroll and learn more.

DEI: https://www.duke-energy.com/home/billing/budget-billing

Deferred Payments

In the event a customer is unable to pay a past due bill, Duke Energy's customer service specialists are available to discuss a customer's situation and provide assistance to meet the customer's specific needs.

Residential customer service specialists are available Monday - Friday 7 a.m. to 7 p.m. EST in Indiana. Contact information is below:

Duke Energy Indiana -- 800.521.2232

Duke Energy Indiana

Lafayette
Partly Cloudy
42° wxIcon
Hi: 68° Lo: 23°
Feels Like: 42°
Kokomo
Clear
35° wxIcon
Hi: 65° Lo: 20°
Feels Like: 28°
Rensselaer
Clear
37° wxIcon
Hi: 66° Lo: 20°
Feels Like: 32°
Lafayette
Partly Cloudy
42° wxIcon
Hi: 66° Lo: 23°
Feels Like: 42°
Danville
Partly Cloudy
42° wxIcon
Hi: 67° Lo: 24°
Feels Like: 36°
Frankfort
Partly Cloudy
37° wxIcon
Hi: 66° Lo: 22°
Feels Like: 32°
Frankfort
Partly Cloudy
37° wxIcon
Hi: 64° Lo: 21°
Feels Like: 32°
Monticello
Partly Cloudy
40° wxIcon
Hi: 66° Lo: 21°
Feels Like: 35°
Monticello
Partly Cloudy
40° wxIcon
Hi: 66° Lo: 20°
Feels Like: 34°
Logansport
Partly Cloudy
32° wxIcon
Hi: 66° Lo: 21°
Feels Like: 32°
Warmest day since November ahead Monday.
WLFI Radar
WLFI Temps
WLFI Planner

Indiana Coronavirus Cases

Data is updated nightly.

Cases: 666516

Reported Deaths: 12726
CountyCasesDeaths
Marion912711659
Lake48687890
Allen36102644
Hamilton32445398
St. Joseph30306514
Elkhart25510420
Vanderburgh21326382
Tippecanoe20220205
Johnson16466363
Porter16068281
Hendricks15944302
Clark12060182
Madison11799323
Vigo11685234
Monroe10419164
Delaware9891179
LaPorte9831199
Howard9112201
Kosciusko8597111
Bartholomew7522147
Hancock7462134
Warrick7451153
Floyd7263173
Wayne6661192
Grant6462158
Boone616691
Morgan6129128
Dubois5936112
Dearborn551270
Cass5485100
Marshall5451105
Henry542995
Noble513178
Jackson465567
Shelby463391
Lawrence4195113
Gibson405185
Harrison403265
Clinton397553
Montgomery391684
DeKalb387478
Miami358263
Knox357885
Whitley351238
Huntington349477
Steuben340055
Putnam333960
Wabash333176
Ripley327962
Adams325449
Jasper319143
White298152
Jefferson296274
Daviess285996
Fayette272756
Decatur271688
Greene262680
Posey261432
Wells259075
Scott251850
LaGrange242470
Clay241644
Randolph226077
Spencer219430
Jennings216744
Washington213027
Sullivan203739
Fountain202842
Starke189951
Owen183654
Fulton179737
Jay178728
Carroll176919
Perry174036
Orange171451
Rush165622
Vermillion161543
Franklin159935
Tipton149541
Parke140216
Pike128533
Blackford120627
Pulaski107644
Newton96832
Brown95340
Benton92413
Crawford92213
Martin80314
Warren75914
Switzerland7558
Union67510
Ohio54211
Unassigned0427

COVID-19 Important links and resources

As the spread of COVID-19, or as it's more commonly known as the coronavirus continues, this page will serve as your one-stop for the resources you need to stay informed and to keep you and your family safe. CLICK HERE

Closings related to the prevention of the COVID-19 can be found on our Closings page.

Community Events