Don't fall victim to energy company scamming

Scammers use the need for heating and power this time of year to fraud customers.

Posted: Nov 19, 2019 4:32 PM

GREATER LAFAYETTE, Ind. (WLFI) — Don't fall victim to scams, this is a message Duke Energy is spreading as we head into the holiday season.

Scammers use the need for heating and power this time of year to fraud customers. They threaten to cut off service if a customer doesn't pay in a short amount of time.

Duke Energy Community Relations Manager Dan Rhodes said phone calls are the number one way scammers are tricking customers.

He said if you get a call like this, you should hang up and call the Duke Energy phone number on your bill.

“We see it for individual homeowners and we also see it primarily for small businesses as well, especially with a small business they might target right before lunch hour rush and that business doesn't want to lose the revenue so they'll usually be motivated to respond quickly,” said Rhodes.

Rhodes said these scammers can be believable.

“They could sometimes mirror our phone numbers, they can sometimes even mirror our call language that our call centers will have when you dial into the company,” said Rhodes.

Duke Energy has 70,000 customers in Greater Lafayette. Statewide, the company has had more than 880 customers report a scam attempt. This is reported from January to September of this year.

West Lafayette
Clear
80° wxIcon
Hi: 81° Lo: 59°
Feels Like: 82°
Kokomo
Few Clouds
74° wxIcon
Hi: 81° Lo: 57°
Feels Like: 74°
Rensselaer
Clear
73° wxIcon
Hi: 79° Lo: 57°
Feels Like: 73°
Fowler
Clear
73° wxIcon
Hi: 81° Lo: 58°
Feels Like: 73°
Williamsport
Clear
78° wxIcon
Hi: 82° Lo: 58°
Feels Like: 80°
Crawfordsville
Clear
76° wxIcon
Hi: 80° Lo: 58°
Feels Like: 76°
Frankfort
Broken Clouds
80° wxIcon
Hi: 80° Lo: 58°
Feels Like: 81°
Delphi
Clear
75° wxIcon
Hi: 84° Lo: 58°
Feels Like: 75°
Monticello
Clear
75° wxIcon
Hi: 84° Lo: 58°
Feels Like: 75°
Logansport
Clear
75° wxIcon
Hi: 80° Lo: 57°
Feels Like: 75°
WLFI Radar
WLFI Temps
WLFI Planner

Indiana Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 51079

Reported Deaths: 2756
CountyConfirmedDeaths
Marion12019693
Lake5588248
Elkhart353959
Allen2939134
St. Joseph210669
Hamilton1691101
Cass16449
Hendricks1454100
Johnson1340118
Porter82638
Tippecanoe7709
Vanderburgh7276
Clark69544
Madison67464
LaPorte61628
Howard59858
Bartholomew59745
Kosciusko5754
Marshall5449
Noble51328
LaGrange4849
Boone48244
Jackson4783
Delaware47152
Hancock46736
Shelby45425
Floyd40644
Morgan34231
Monroe34028
Grant31826
Dubois3046
Henry30018
Montgomery29720
Clinton2903
White27410
Dearborn25823
Decatur25632
Lawrence25225
Vigo2528
Warrick25029
Harrison21722
Greene19432
Miami1932
Jennings17912
Putnam1738
DeKalb1694
Scott1649
Wayne1546
Daviess15017
Perry14710
Orange13723
Steuben1362
Jasper1352
Ripley1307
Franklin1278
Gibson1202
Wabash1162
Carroll1142
Fayette1067
Whitley1066
Starke1043
Newton10010
Huntington942
Jefferson862
Wells821
Randolph794
Fulton731
Knox710
Jay700
Washington681
Pulaski661
Clay645
Rush613
Posey570
Spencer541
Owen521
Benton510
Sullivan501
Adams491
Brown431
Blackford402
Fountain352
Crawford330
Switzerland320
Tipton321
Parke270
Martin260
Ohio230
Vermillion200
Warren151
Union140
Pike110
Unassigned0193

COVID-19 Important links and resources

As the spread of COVID-19, or as it's more commonly known as the coronavirus continues, this page will serve as your one-stop for the resources you need to stay informed and to keep you and your family safe. CLICK HERE

Closings related to the prevention of the COVID-19 can be found on our Closings page.

Community Events