LAFAYETTE, Ind. (WLFI) - Last year around 265,000 calls came through to the Lafayette Police and Fire Dispatchers. April is Lafayette's 911 education month and we caught up with one dispatcher who says not all of those calls are emergencies but every one of them is important.
In 8 hours every day, each Lafayette Dispatcher answers the phone about 100 times.
"It could be domestics, fights, it could be check the well being of a child that was on his way to school," said Communications Technician with Lafayette Dispatch Yvonne Budreau.
However, Budreau says it's not just the emergency phone calls dispatchers get. Sometimes, they get some bizarre calls.
"Someone got upset that they got a bad haircut or somebody got upset that they got bad food service at a drive up window," Budreau said.
Each call is answered and recorded by the dispatchers. It's a job that Budreau says she enjoys because of the changing environment.
"I've been here for 31 years, everything's different, everything changes every day, technology changes," said Budreau. "Our community has changed from year to year. Over the past 10 years, we've grown and everything changes."
Supervisor for Lafayette 911 Michael Franklin says they recently added cell phone towers in Lafayette to their jurisdiction. He says before those calls used to go to the Tippecanoe County Dispatch Center.
"That has increased the volume for our dispatchers so we're keeping very busy with that," Franklin said. "I ran the numbers in December, compared to February, and we went up about 1,000 phone calls for 911 over what it was in December. So, we are looking at quite a few calls that we would not have gotten."
Franklin says a new Federal Communications Commission regulation says dispatchers have to be able to receive and respond through text messages and streaming video from cell phones within the next five years.
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Indiana State Police announced Monday they are re-opening a 32-year-old murder investigation. They said advances in forensic technology was one reason that led authorities to such decisions.
The Lafayette Urban Ministry has met their goal for this year's Hunger Hike.