LAFAYETTE, Ind. (WLFI) - Two weeks ago News 18 could not create an account on healthcare.gov, the website for the Affordable Care Act Health Insurance Marketplace.
On Tuesday it was more successful but not everyone has the same luck.
"I was stopped after verifying my identity and for some reason could not go any further," ACA Navigator Brittany Lovejoy-Haynes said.
Lovejoy-Haynes said the website is running better after the federal government shut it down this weekend to help fix the glitches. However, she said people are still having trouble enrolling online.
At Riggs Community Health Center in Lafayette navigators have only been able to enroll people with paper applications. Lovejoy-Haynes said if you have any questions to come to Riggs, but try to finish part of the enrollment on your own.
"It's easy to create an account, that seems to be functioning very well now," Lovejoy-Haynes said. "Everyone needs an email address to be able to create an account, so we would like to have them get that ahead of time."
Although some may be waiting to enroll online, Lovejoy-Haynes said there is more information about prices available. She said 28 plans are offered in Tippecanoe County from Anthem Blue Cross and Blue Shield, MD Wise, and Physician Health Plans.
"What we're looking at is for an average 27-year-old, you're looking at plan ranges, before premium assistance or cost-sharing reductions, between $180 up to $380 a month," Lovejoy-Haynes said. "I would still recommend if the estimates look reasonable individuals should try to do an application."
Lovejoy-Haynes said it may still be a few weeks before the website is working smoothly. Until then, you can call Riggs with any questions or attend planned ACA informational sessions. The first is Wednesday, October 30 at 6:00 p.m. at 2535 Sout 30th Street # 1, Lafayette.
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